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Privacy Policy

KCA Privacy Policy
KCA is committed to your privacy and security and we want to provide you with the best online experience. To that end we want you to understand what kinds of information we gather, how this information is used and safeguarded, and how you can control its use. It is important for you to know that KCA will never sell, trade or rent your personal information to others without your consent.

KCA (Kitchen Connection of Ascot) is a trading name of Legendary Living Ltd.

THIS PRIVACY POLICY COVERS THE FOLLOWING AREAS:

How is my information collected and used?

What information is collected from me?

Cookies

User requested services

Automatically collected information

Marketing

Access to your information and correction

Other websites

Changes to our privacy policy

How is my information collected and used?
We will never collect any personal information about you without your knowledge, so the decision whether or not to share this information is entirely up to you. The use of your information depends on the context in which it was collected and which of our services you choose to use when browsing our site.

What information is collected from me?
The kinds of information that we collect from you will vary according to your use of our websites. If you choose to take advantage of some of our services you may be asked to provide information such as your real name, email address, phone number, address and post code.

In addition to the information that you choose to submit, our systems are set up to gather certain data to help us better understand how our sites are being used and how we can improve them. This automatically gathered data includes your computer’s IP (Internet Protocol) address, statistics about how visitors navigate through our sites and information provided through the use of ‘cookies’ – see below.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. There are THREE reasons for doing this.

To keep track of your information for your convenience

To help us to optimise your online experience by altering our content depending on your particular needs or browsing patterns

To help us to understand the size of our audience and their traffic patterns within our site.

For more information visit www.aboutcookies.irg or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you with information about products or services we feel may interest you. If you are an existing client, we will only contact you (either via post, or by e-mail or SMS, or telephone) with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new client, we will only contact you (either via post, or by e-mail or SMS, or telephone) as you will have selected via our online form. If you do not want us to use your data in this way, you are free to withdraw your consent at any time by emailing info@k-c-a.co.uk.
  • to notify you about changes to our services;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Email Newsletter – we use a third party supplier Mailchimp to send regular updates to our database to update you on all our new products, competitions, product information and marketing updates. We gather statistics and results from our emails to help improve and monitor our e-newsletter feedback. You can control your marketing communication via email by simply selecting the ‘unsubscribe’ link in an email. Please see their privacy policy here: https://mailchimp.com/legal/privacy/

Umbraco – we use a third-party service, Umbraco.com, to publish our blogs and host our website. We collect user information from the website to monitor and improve user activity of the websites. Please see their privacy policy here: https://umbraco.com/about-us/trust-center/privacy-and-umbraco/

User requested services
You may choose to request products or services from our web site. For example, you may apply for our brochure, or simply ask us to contact you.

For services provided by KCA, the information that you submit will be used to provide the service that you have requested. Brochure requests are serviced by our internal teams. 

Automatically gathered data
The information gathered automatically by our systems, such as your computer’s IP address, the kind of browser you are using and a record of your navigation through our sites – may be used by KCA so that we can understand how to make our sites convenient and useful to our audience.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.

Kitchen Connection of Ascot

Kitchen Studio

North Street

Winkfield

Berkshire

SL4 4TE

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. 

Changes to our privacy policy
KCA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th September 2020.

Recruitment Privacy Policy

To see our privacy policy for job applicants, click here.